top of page

Privacy Policy

Thank you for visiting Dirt Work Done Right. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services, including move-in/move-out cleaning, junk removal, and DIY junk removal services, offered through our Wix-powered website.

​

By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

 

a. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Service address or location

  • Payment information (processed securely through Wix Payments or third-party processors)

  • Messages or inquiries submitted via our contact forms

  • Booking details and service preferences

 

b. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address and approximate location

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on each page

  • Referring website or source

  • Cookies and similar tracking technologies (see Section 6)

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your service bookings (move-in/move-out, junk removal, DIY junk removal)

  • Communicate with you regarding your orders, scheduling, and customer support

  • Send service updates, confirmations, and follow-up communications

  • Process payments and prevent fraud

  • Improve and personalize your experience on our website

  • Respond to inquiries and provide customer support

  • Comply with applicable legal obligations

  • Send promotional emails or offers (only with your consent; you may opt out at any time)

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

 

a. Service Providers

We work with trusted third-party vendors who help us operate our business, including payment processors, scheduling tools, and email communication services. These vendors are contractually required to protect your data.

 

b. Wix Platform

Our website is built on Wix. Wix may collect and process certain data as part of providing hosting and platform services. Please review Wix's Privacy Policy at https://www.wix.com/about/privacy for details.

 

c. Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

 

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

 

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate or incomplete data

  • The right to request deletion of your personal information

  • The right to opt out of marketing communications at any time

  • The right to data portability (where applicable)

 

To exercise any of these rights, please contact us using the information in Section 9 below. We will respond to your request within a reasonable timeframe.

 

6. Cookies and Tracking Technologies

Our website, powered by Wix, uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver relevant content. Cookies are small files stored on your device.

 

Types of cookies we may use:

  • Essential cookies — necessary for the website to function properly

  • Analytics cookies — help us understand how visitors interact with our site

  • Marketing cookies — used to deliver relevant advertisements (if applicable)

 

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

 

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us.

bottom of page